You need half tubes, coiled half tubes or U‑tubes? No matter which tube system is required — with ETU Rohr from Siegen you rely on highest performance and safety. A great number of certificates and approvals confirm our work and quality. What makes us stand out is our unlimited vertical range of manufacture. We are certified by TÜV Süd Management Service GmbH DIN EN ISO 9001:2015, and an accredited manufacturer according to TÜV Nord Systems GmbH & Co.KG AD 2000-Merkblatt HPO / HP100 R / TRD 201 as well as DIN EN ISO 3834–2 (EN 729–2) and Quality Assurance System for material manufacturers according to the rule 2014/68/EU for pressure equipment.
OUR PHILOSOPHY
Our team of ETU Rohr in Siegen meets customers and partners in every project with greatest expertise and highest commitment: From a reliable delivery performance via solutions made to customer’s specifications through to technical advice and support, and we always provide more than 100% and more than you expect from us. This is the credo which has helped us to be a successful, medium-sized, owner-managed manufacturing company in the bending industry since 1926. We do everything to meet your requirements — well-considered and strategically sound. A further fixed element in our company philosophy? Respect for our staff members’ performance. Their know-how and commitment enable us to ensure the consistently high quality of ETU’s tube systems as well as our well established product portfolio.
THE FIELD OF
QUALITY MANAGEMENT
Being a traditional company, ETU can look back to a comprehensive and continually developing system — also in the field of quality control. Our high quality awareness is mainly based on the following:
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a dynamic and vivid quality management, certified in accordance with DIN EN ISO 9001
the close contact between the persons in charge for certifications and a continuous dialogue in the context of regular external surveillance audits ensures that changing requirements are considered in any case and are implemented on all levels
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organised company structures
based on structured and defined fields of responsibility, fields of work and processes
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a defined quality policy incl. regularly agreed quality targets
frank communication throughout the company as part of a transparent information culture
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consequently and regularly evaluated company figures
for a continuous process monitoring and evaluation of temporary trends / processing and annual evaluations in quality management
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the description of all the relevant procedures, operations and tests in terms of specific instructions
as part of a cross-border / international orientation mostly in two languages [German & English]
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internal as well as external audits
for the purpose of maintaining, preserving and optimizing the established quality management system
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an extensive document management
including standard maintenance for ensuring the required product quality
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a regular renewal and expansion of manufacturers’ approvals with the focus on cold forming and quality inspection
In cooperation with TÜV or other classifying associations for stabilizing the competitiveness
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pursuing a timely and simple complaint management for ensuring and maintaining our customers’ satisfaction
including a resulting evaluation and development of continuous improvement from this
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promising investments in terms of extensive personnel qualifications in the field of non-destructive testing
promising investments in terms of extensive personnel qualifications in the field of non-destructive testing
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regular successful product acceptance in connection with external experts and customers
all processes run transparently and in a secure way
In order to implement our high quality standards within the process landscape of the company, we have established various features at an early stage in connection with the quality management which are to ensure a smooth operation of a running QM-system. In this context, the following proceedings and methods have a supporting effect on the achievability and feasibility of the quality targets.
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Ensure the product quality with regard to suppliers and customers
by consequently using specific documents: Delivery specifications -> supplier / manufacturing specifications concerning the production, manufacturing instructions, and others -> customer
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Supplier evaluation and assessment
for maintaining an uninterrupted supply chain and for further developing existing supplier relations and for extending business with new suppliers
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Customer-oriented order processing in connection with “complicated” product requirements and highest demands
Especially in the case of increased product requirements and scopes of inspection, the implementation of the respective project requires comprehensive planning, advice and coordination, starting from issuing comprehensive QM-documents via the full realisation of specific internal and external inspections through to the final inspection, where appropriate with the involvement of third parties.
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The progressive development and/or extension of the existing bending process qualification
for extending the range and improving the possibilities for an establishment in relevant product segments
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Maintenance of an in-house control of inspection, measuring and test equipment
for ensuring a regular and continuous review and for a timely maintenance of the gauge capability of all QA relevant measuring devices, which can be monitored internally with appropriate devices
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Extending our staff’s wealth of experience and their qualifications by means of comprehensive applied training
aligned with the needs of the departments and adapted to cross-company developments, raising the claim of a targeted further development of our staff’s skills and — furthermore — for maintaining our competitiveness
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Use of modern and approved technologies for controlling the requested product quality
Standardised dimensional tests are performed by means of ultrasound / surfaces which are not directly visible can be inspected endoscopically and/or videoscopically at any time
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Networking with any type of testing technology which can be used within the framework of product realisation
In cooperation with external service providers and accredited laboratories, all types of tests, which are beyond our means, can be organised and implemented in a timely manner, comprising for example: Tests for mixed-up components, corrosion tests, residual stress tests, water analyses, destructive and non-destructive tests etc.