Thank you for visiting our website and for your interest in our company. Your privacy is important to us. We want you to feel safe with us. For this reason, we and our data protection officer ensure compliance with data protection regulations, in particular the European Data Protection Ordinance (DSGVO) and the Federal Data Protection Act (BDSG-neu) in force from 25 May 2018. Below we would like to inform you about the purposes for which your data is collected and used and how you can exercise your rights. You can access and print out the data protection declaration at any time via the “Data protection” tab at the bottom of each page of our website.
Our EDP systems are protected by technical and organizational measures against access, modification or distribution of your data by unauthorized persons as well as against loss and destruction.
Name and contact details of the person responsible
The person responsible for data management is
ETU Rohr GmbH
Data Protection Officer: Francesca Wünsch
Untere Rolandstraße 21
Telephone: +49 (0) 271 / 31 79 90 — 0
Telefax: +49 (0) 271 / 31 79 90 — 98
Name and contact details of the data protection officer
If you as a customer or employee have questions about the data protection handling of your data, you have two ways to clarify your questions or to transmit your request:
For general questions regarding data protection and requests for information, please contact ETU Rohr GmbH, specifying your request and your contact address: +49 (0) 271 / 31 79 90 – 0.
For special inquiries you can also contact our data protection officer directly at +49 (0) 271 / 31 79 90 – 0 or E‑Mail Datenschutzbeauftragter: f.wuensch[at]etu-tubes.comat any time. The topics and contents addressed are subject to strict confidentiality.
Purpose and legal basis of data processing
You can be sure: We store your data only for the fulfilment of your inquiries, fulfilment and processing of contracts (incl. payment processing and, if applicable, credit assessment) and for our own advertising purposes. The processing is carried out on the basis of the EU Data Protection Basic Regulation and the Federal Data Protection Act.
If you have an enquiry, have us prepare an offer or conclude a contract with us, we will process your personal data.
We store and process this data to fulfil and process the contract.
The customer data management of ETU Rohr GmbH is based on the protection of legitimate interests of ETU Rohr GmbH and facilitates compliance with data protection regulations on data accuracy and data transferability. We have taken sufficient account of their interests and fundamental freedoms.
Use of our contact form /applicant form
The personal data that you make available to us in the context of this contact inquiry will only be used for the answering of your inquiry and/or establishment of contact and for the associated technical administration. The data will not be passed on to third parties.
You have the right to revoke the consent given by sending the form with effect for the future at any time. In this case your personal data will be deleted immediately.
Your personal data will also be deleted without your revocation if we have processed your request or if you revoke your consent to its storage. This also happens if the storage is inadmissible for other legal reasons.
This website uses Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Use of the service includes the Universal Analytics mode. Sessions, interactions and data can be assigned to a pseudonymous user ID across multiple devices and thus the activities of a user can be analyzed across devices. It also produces Google Analytics reports on demographic characteristics that use data from Google’s interest-based advertising and visitor data from third parties (e.g. age, gender and interests). This data cannot be traced back to a specific person and can be deactivated at any time via the display settings.
Data sent by us and linked to user IDs, advertising IDs or cookies are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link tools.google.com/dlpage/gaoptout?hl=de
You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website:
Google Tag Manager
We use on our website “Google Tag Manager”, provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”). The Google Tag Manager allows us to manage web page tags from a single interface. The tool Google Tag Manager, which implements the corresponding tags, is a cookie-free domain and does not collect any personal data itself. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. If deactivated at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
Google has submitted to and certified the Privacy Shield Agreement concluded between the European Union and the USA. As a result, Google undertakes to comply with standards and regulations of European data protection law. Further information can be found in the linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Informationen des Drittanbieters: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Further information on data protection can be found on the following Google websites:
FAQ Google Tag Manager: https://www.google.com/intl/de/tagmanager/faq.html
Consent to the collection, processing and use of your personal data for identifying and preventing misuse by Profile Tracking
With your consent to our data protection declaration you agree that we collect, process and use your above-mentioned data for the purpose of identifying and preventing misuse. In particular, your consent includes the possibility that you may be recognized on further visits to our website in order to automatically check whether there are any indications of misuse of our website. Your online profile data will be processed by ETU Rohr GmbH used exclusively to detect and prevent misuse (fraud prevention).
This consent can be revoked at any time with effect for the future. By telephone under: +49 (0) 271 / 31 79 90 — 0 or by e‑mail: info[at]etu-tubes.com. This information is required for security reasons.
Our website contains at least one plugin from the service YouTube, belonging to Google Inc. located in San Bruno/California, USA. A connection to YouTube’s servers is automatically established when you visit a subpage of our website that contains a YouTube plugin. So YouTube can evaluate which pages of our website you have visited. If you are also logged in with your YouTube account, YouTube can associate your browsing habits with your profile. You can prevent this if you log out of your YouTube account before visiting our website. For more information about YouTube’s collection and use of your information, please visit www.youtube.com.
On our website we use the services of MailChimp for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service through which the sending of newsletters can be organized and analyzed. If you enter data to receive the newsletter (e.g. e‑mail address), these will then be stored on the servers of MailChimp in the USA.
MailChimp is certified according to the “EU-US-Privacy-Shield”. The “Privacy Shield” is an agreement between the European Union (EU) and the USA to ensure compliance with European data protection standards in the USA.
Through the service MailChimp we can analyse our newsletter campaigns. When you open an email sent to you via mailchimp, a file contained in the email (web beacon) connects to the MailChimp servers in the USA. This allows you to see whether a newsletter message has been opened and which links have been clicked in it. Furthermore, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are only used for statistical analyses of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
You must unsubscribe from the newsletter if you do not want MailChimp to be able to analyze your behavior. For this purpose, we also send the corresponding link in every newsletter message. You can also cancel the newsletter directly on the website.
The data will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can cancel your subscription at any time by cancelling the newsletter. The legality of the data processing processes already carried out remains unaffected by the revocation.
We store your data which you have provided to us for the purpose of subscribing to our newsletter until you unsubscribe from our newsletter. After the cancellation the data l will be deleted from our servers and from the servers of MailChimp. Data stored by us for other purposes (e.g. e‑mail addresses for the member area) remain unaffected by this.
Further details can be found in the data protection regulations of MailChimp at: https://mailchimp.com/legal/terms/.
Google Web Fonts
For a uniform representation of fonts we use web fonts on our website. These are provided by Google. When you call up a page, your browser loads the required Web fonts into your browser cache so that texts and fonts are displayed correctly.
To do this, the browser you are using must connect to Google’s servers. Google becomes aware that our website has been visited via your IP address. We use Google Web Fonts for the uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Using an API we use the map service Google Maps from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
It is necessary to save your IP address to use the features of Google Maps. This information is usually transferred to a Google server in the USA and stored there. As the provider of this website, we have no influence on this data transmission.
We make use of Google Maps to ensure an appealing presentation of our online offers and an easy location of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
Mehr Informationen zum Umgang mit Nutzerdaten finden Sie in der Datenschutzerklärung von Google: https://www.google.de/intl/de/policies/privacy/.
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The purpose of this service is to check whether the data input on our websites (e.g. in a contact form) is carried out by a person or by an automated program. For this the behavior of website visitors is analyzed by reCAPTCHA on the basis of different characteristics. This analysis starts automatically when the website visitor visits the website. For the analysis reCAPTCHA evaluates various information (e.g. the time the website visitor stays on the website, the IP address or mouse movements made by the user). The data collected during the analysis is then forwarded to Google.
Website visitors are not separately informed that the reCAPTCHA analyses are running in the background.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO. We as website operators have a justified interest in protecting our web offers from abusive automated spying and from SPAM.
Advertising / Newsletter
Data processing for advertising purposes
We use your data only for our own advertising purposes of ETU Rohr GmbH . We would like to inform you about new products, our services and interesting events. We therefore also use your data to recommend certain products, services or events that might be of interest to you. The dispatch of appropriate advertising by post or e‑mail to existing customers will only take place for products and services of ETU Rohr GmbH , taking into account your legitimate interests. Sending by e‑mail only takes place with your consent, which you can revoke at any time with effect for the future: by e‑mail: info[at]etu-tubes.com or by phone: +49 (0) 271 / 31 79 90 — 0. Newsletter will only be sent to you on the basis of a separate consent.
Note: Further information on your rights can be found under the heading “Rights of Data Subjects”.
Duration of data storage
We store your data for as long as required for the respective purpose.
Your rights as a data subject are comprehensively granted by ETU Rohr GmbH.
You can object to the use of your data for advertising purposes without incurring any costs other than the transmission costs according to the basic rates. The following contacts are available for this purpose.
ETU Rohr GmbH
Data Protection Officer: Francesca Wünsch
Untere Rolandstraße 21
Telephone: +49 (0) 271 / 31 79 90 — 0
Telefax: +49 (0) 271 / 31 79 90 — 98
Revocation of consent
You can revoke your consent to the processing of personal data at any time with effect for the future.
Right of objection
You have the right to object at any time to the processing of your personal data on the basis of the following provisions for reasons arising from your particular situation:
processing is necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller, or
Processing is necessary to safeguard the legitimate interests of the data controller or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, prevail, in particular where the data subject is a child.
If you file an objection, we will no longer process your personal data in this case, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. This also applies to profiling based on these provisions.
The following rights are available to you with regard to your stored personal data:
- Deletion or restriction of processing,
- Opposition to the processing,
- Data transferability,
- Right of appeal to supervisory authorities.
Contacts: How can I exercise my above rights?
To exercise your rights, you can use the contact form or you can either contact, E‑Mail: info[at]etu-tubes.com / Tel. +49 (0) 271 / 31 79 90 – 0 or the data protection officer Francesca Wünsch, E‑Mail: f.wuensch[at]etu-tubes.com.
We will process your enquiries immediately and free of charge in accordance with legal requirements and inform you of the measures we have taken.
Update and modification